Information We Collect

• Personal Details: Name, contact number, email address, and ID proof for verification.

• Booking Information: Dates of stay, number of guests, and payment details.

• Communication Records: Emails, messages, or calls related to your booking.

How We Use Your Information

• To confirm and manage your booking.

• To comply with legal requirements (e.g., guest registration).

• To improve our services and guest experience.

Data Protection

• Your data is stored securely and accessed only by authorized personnel.

• We do not share your personal information with third parties except:

• When required by law or government authorities.

• For payment processing through secure gateways.

Cookies & Website Tracking

• Our website may use cookies to enhance user experience and analyze traffic.

• You can disable cookies in your browser settings.

Your Rights

• You can request access, correction, or deletion of your personal data.

• For any privacy-related concerns, contact us at [your email/contact info].

Payment

• We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

• Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

• PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

• For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com